Frequently Answered Questions (FAQ)

Mainly from cars that are ready for recycling or scrap in Japan/Australia/USA/UK

We don’t usually know the mileage for the vehicle.But in general the parts produced are within the 7 years of the vehicle’s production date.

Inspection of the vehicle is done before it is shipped to us. As for most parts we can only do a basic inspection of the outer condition before selling it.

The full cost will be beared by you (consumer)

Usually there will be a sticker or markings on the part itself, however some parts are too old and the number on the sticker might fade or the markings might subside. It’s best to send us the picture of the part as well as the chassis number

For those with brand-new vehicles, or for vehicles that require a critical part replacement, it is recommended to buy new auto parts to ensure long life and dependable performance. However, if you require a simple part that has a short shelf life, after market parts are a suitable alternative regardless of your vehicles age. Talk to your trusted car mechanic for advice on choosing between OEM parts and after market parts for your vehicle.

“Re-manufactured” and “refurbished” are terms used synonymously with one another in the automotive industry, so they mean the same thing. Rebuilt parts, on the other hand, are non-vital parts or components taken from other vehicles for the purposes of rebuilding and repairing a defective part in your vehicle. Examples include nuts, bolts, bearings, piston rings, and rods.

Yes! Especially if you require a very expensive auto part, such as an engine or transmission, choosing to purchase used parts is a wise choice that can save you hundreds, or even thousands of dollars. Even if you need small or simple parts, like tail lights and tires, buying used parts can be a suitable and cost effective alternative to new parts. Just be sure to choose a reliable auto parts store that has been in business for several years.

It is in the buyer’s best interest to inquire about a used auto part’s warranty, price, and return policy. Being informed of these three categories can help you make an educated purchasing decision. So long as you buy from a reputable retailer, you should be in good hands.

Exhaust Systems – over time the likelihood of these parts developing holes, cracks and fissures greatly increases. Expect very short usage from a second hand system.

Brake Plates – these parts are designed to wear out over time with the friction that’s applied by the callipers to the brake plates. To maximise your investment in these parts, always buy new.

Oil Filter – this only has a limited lifespan in any car and its effectiveness is greatly reduced through use. Oil is the lifeblood of your engine and dirty oil can damage components right throughout its workings.

Wiper Blades – when wiper blades become clogged with dirt and grime there is no way to clean them properly. This build-up can and will affect their performance when it comes to keeping your windows clear.

User and Owner’s Manuals – it is possible to buy an extensive range of literature for almost all cars from the last couple of decades that give you tips, tricks and pointers on how to change out even the most complex of parts.

Ask a Professional – if you have a friend who works in the automotive trade then they should be able to offer you advice as to the difficulty of any task and the technical ability required to successfully make the change. In some cities you can also take your car to a college where car mechanic courses are taught and they may give you advice any work that needs doing.

Forums – don’t know any professionals? There are tons of web forums run by motorists and mechanics where you can post questions and users who have experienced the same issue as you can help you out with advice. Always double check any answers you receive by asking other forum members for their input rather than simply going with the first useful reply. The Car Expert is a good place to start http://www.thecarexpert.co.uk/forums

Web Guides – there are now a host of guides available on the internet that go through the procedures for changing out parts on your vehicle. However these do not always go into great depth and there are often tricks and tools needed that these guides may brush over rather than giving you an in-depth picture of what’s required. Always look at two sources to make sure the information is correct – also videos on YouTube can be helpful, as you can check comments to see feedback on the advice.

Enlist Help – whenever you are changing out any part on your car make sure that you have someone with you to help out if anything should go wrong. This is especially important when you are dealing with replacing the larger parts on your car such as the gearbox.

The Right Equipment – make sure that you always have good working equipment to use on your car. Good quality jacks, props and ramps are essential when working under a vehicle, don’t simply rely on stacks of wood or bricks as a make shift solution as this could cause injury or even death if they fail.

Set the Space – Finally, the last part is ensuring that you have the right space in which to change any part on your car. You need to have a flat, dry area where you have plenty of space around the vehicle and are not likely to get disturbed. Keep pet animals and children away from the vehicle and it’s also a good idea to check the weather report to avoid working in rain.

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A stripped down engine (engine kosong) consists of the engine short block + cylinder head. 

No they do not. We usually drain the engine/transmission of any lubricants to ensure that they do not leak during transportation. Your mechanic should be replacing the engine/transmission with new lubricants.